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21st July 2021 

Hi Tom, Received items this morning around 9 AM, so thank you for your prompt service and also choosing a courier that really delivers. The parts fit perfectly, so Iook forward to being able to light the fire again. Regards Heather Ruapehu District

26th May 2021 

Hi Tom, Wow, what a quality product. Better than the original I think.

Unpackaged & fitted with the 1/2 washer on the right of the fire box yesterday.

Something was obstructing the rotation on the left & I'm not sure which way it was done originally.

The fire bricks are good too- so I'm happy to recommend your products & service.

Thank you & Kind Regards, John Whangarei

16th April 2021 

Tom Thanks for your wonderful service Chris Tauranga

25th March 2020

 Republish Website online

20th April 2019 

Firespares Website offline

10th April 2018 

Hi Tom Parcel arrived safe and pipe fits perfectly. Thanks again for your amazing service. Kindest regards Anny Kerikeri


21st Feb 2018 

Thanks Tom for your prompt service and help. Parcel arrived yesterday all in good order. May Thanks Trish Auckland


12th December 2017

 Package arrived in good condition and it is all installed with no problems....Thanks for the prompt delivery and the helpful advise. Bruce Auckland.


15th November 2017 

Thank you, received grate on Monday....Awesome !!! Super Fast totally happy .....Thks Katarina. Ruatoria.


21st September 2017 

Hi just wanted to thank you for the service you gave regarding the firebricks ordered, I am very pleased with every  aspect of purchase, Thanks again Barry. Bay of Plenty.


12th September 2017 

Hi, just wanted to thank you for the service you gave regarding the fire bricks I ordered, I am very pleased with every ,aspect of purchase, Thanks again Barry Bay of Plenty


11th August 2017 

Hello Tom well grate arrived today checked over and it is great lol Your service is fantastic. Haven't had something delivered that speedy for ages. Thank you very much. Denise Waipara.


10th August 2017

 Hi Tom Every thing arrived safe and well. Great Service. Cheers Kev Westport


18th May 2017 

Got it thanks are Awesome......!!!!! Michelle Dunedin.


4th May 2017

 All parts arrived in perfect order. Thank you for your quick delivery and outstanding service. Many thanks Carolyn Auckland.


23rd April 2017 

Thanks for the fire parts, fitted just fine. Thanks Keven Wanganui.


19 April 2017 

Hi there Tom Thank you for your excellent service. your web site is nice and east to use. Your product has been received in excellent condition Thank you Jason Auckland.


3rd April 2017 

Hi Tom The Post Man Delivered it on Saturday and it fits perfectly Thank you very much Jill Te Puke


March 30th 2017 

 Hi Tom Seem to have lost our previous emails? Just want to tell you and are now installed. Want to thank you for your amazing service Regards Anny Kerikeri.


November 14th 2016 Hi Tom Thank you for such great service.Delia Ashburton


September 9th 2016

Managed to get to our bach last weekend and put the damper in. Works and fire a treat Thanks Tom Lois Nelson


September 5th 2016 

Hi there,I'd just like to say your service has been great. Really happy with the product and you had it posted really quick. Tom Auckland.


August 25th 2016 

Goods arrived unbroken - Thanks for excellent packaging - I'm not so sure the courier driver will be thanking you for the early morning exercise though Andrew Ngaruawahia.


August 16th 2016

 Morning Tom Thanks for your excellent service Jim Tauranga.


June 11 2016

 Hello Tom, Just writing to thank you for all your help in getting our fireplace up & running again. We were looking at replacing it at a cost we simply could'nt afford but with your help in obtaining the new baffles we are now enjoying our fire with the confidence it is safe & running at its most efficient capacity. Christine Whangamata.


May 29th 2016 

Thanks Tom for all your hard work I know some don't appreciate it but I most certainly do and Kay thanks. Warmest

regards JM Dunedin.


April 29th 2016 

Thanks Tom The door rope seal arrived today, will highly recommend you when ever I hear someone is looking for parts Terry Rakaia.


April 27th 2016

Thanks very much Tom. Grate fits perfectly and does the job that's needed. Jackie Wairoa.


April 27th 2016 Thank you so much for your wonderful service and help, the parts arrived and worked wonderfully, we are all set up now and ready for a big log fire. Many many thanks, wonderful service.


Please feel free to use this email as a recommendation if you like. Kind regards Iris Albany.


October 14th 2015

Arrived today and now in place. Great service, thank you Jeremy Auckland


September 25th 2015

Hi Tom Just wanted to say thanks for a great service! Received the grate yesterday afternoon, quickest service I have ever had, done and dusted in less than 48 hours. All the best.

Kind regards Julia Auckland.


September 9th 2015

Hi Tom Thanks-Bricks arrived safely this morning. I appreciate the extra-fast turnaround, especially as it is snowing! So much for spring...

Cheers Stu Queenstown


September 5th 2015

Hi Thanks for the Invoice and great service. I have put the monies through now.

Cheers Margaret Cromwell


September 2nd 2015 

Dear Tom Just wanted to confirm that the glass arrived safely and has been installed. It fits much better than the last one which we suspect was not a Jotul and was much smaller. All the seals have made the glass fit well and it hasn't slipped/fallen down at all.

We would like to add that we were very impressed with your service. The prompt reply to our email, your obvious knowledge and reasonable rates for postage etc., also like the email with tracking numbers.

If you would like to use us at any time as a reference we would be happy for that.

We will certainly be in touch if we need any further parts.

Kind regards Jayne and Bill Masterton


August 4th 2015

Stack Baffles arrived yesterday,and fit perfectly. Great service Thanks

Greg Auckland


July 10th 2015


Many thanks for your service. The parts fitted beautifully. Look forward to dealing with you in the future.

All the best Pete Whangarei


July 7th 2015

Received Yesterday THANK YOU TOM

Fabulous Bruce Hellensville


May 19th Thanks Tom

Received in perfect condition and perfect fit

Cheers Andy. Invercargill


May 11th 2015 Howdy Tom

Received parts todayand put them in. Fit Like a glove. Still in a heat wave so won't be lightinf a fire just yet, but will let you know if there are any issues. Thanks Heaps Zane. Waikanae Beach


May 8th 2015 Hi Tom

Arrived today. Many thanks for the great service

Allen Red Beach


April 10th 2015 Hi Tom

Just to report - Parcel arrived on schedule at the office on Friday. I really appreciate you getting this off so quickly, & the courier did what they were supposed to. Thanks for the great service. Cheers Paul Wellington

Thanks Paul tom


Thurs April 2nd 2015 Hi Tom

Got it, Fits Perfectly, Great to do business with you, Will recommend you to all. Peter Motueka NZ

Thanks Peter Tom


March 3rd 2015 Got it, fits perfectly, grat to do business with you. Will recommend you to all Peter Motueka.


Wed Feb 18th 2015 Hi Tom

The Parts all arrived safe & sound. Whats more it was a 10 min job to fit everything. It was all spot on, including the new firebricks.

I can't thank you enough. I thought your service, communication, quality of workmanship and value for money was outstanding.

Thanks again, Best wishes, Chris Christchurch NZ.

Thanks Chris Tom